Customer Transformation is a boutique consultancy that helps businesses make more money from their customer relationships. We’re obsessive about customers and consumers and nudge continuously to have them placed at the heart of your company’s strategy.

Our methodologies are about customers so they work in all sectors, though we have deep industry knowledge of consumer and healthcare markets.

We help companies ranging from early-stage SMEs seeking listings and rapid growth through to major multinationals with tightly-defined strategic projects. With over 50 years’ combined expertise in key account management we help clients build influential relationships with these critical customers.

Our Customer Bullseye© model targets where customers can truly impact your performance. Its three focus areas help you achieve Growth:
• Channel Entry strategies and engaging customer communications that deliver Sales Growth
• Channel prioritisation and customer profitability that delivers Margin Growth
• Agile organisation design and sales training that delivers customer Team Growth