Martin Knowles

Martin has spent over 25 years helping businesses of all sizes deliver Customer Transformation.

He has held senior positions in consumer organisations such as GlaxoSmithKline, Reckitt Benckiser and Pepsico, complemented by 10 years running his own consultancy.

He is passionate about customers and consumers and helps to focus businesses on maximising value from their key customer relationships.



Martin is also an Associate Consultant for True Place Consulting.



Michael Wheeldon
Michael Wheeldon

Michael’s specialism is sales process and commercial excellence. His knowledge of European markets and OTC market access marks him out as an expert in the field of consumer healthcare.




Jeremy Gerlis

Jeremy’s expertise is in global marketing across both FMCG and service sectors. He has worked in senior positions in large corporates, within agencies and as a strategic brand consultant, helping blue chip and iconic businesses to define, position and deliver their brand propositions.




Lynne Kennedy

Lynne’s speciality is training, coaching and facilitating. With an instinct for business relationships she can unpick tangled teams and processes, rewiring the business in a way that engages individuals and inspires improved performance.




Tina Robinson

Tina brings retail expertise to the team, having held various senior commercial positions with Boots. She helps businesses with their customer proposition and financial performance, applying commercial and customer insights to deliver category management best practice.